At OUTSUNNY Sales Shop, we understand that once you’ve selected the perfect garden furniture, tools, or decor from our collection, you’ll want them delivered promptly and safely to your doorstep. Our delivery service is designed with the same care and attention to detail that goes into selecting every product in our range.

Good to know: We ship worldwide (excluding some remote areas in Asia and other select locations) and offer flexible shipping options to suit your needs and budget.

Our Shipping Options

Standard Shipping (£12.95)

For those who want their outdoor essentials sooner, our standard shipping option delivers via premium carriers DHL or FedEx.

Delivery timeline:

  • Order processing: 1-2 business days
  • Transit time: 10-15 business days after dispatch

This option provides tracking information so you can follow your garden furniture or power tools every step of the way to your outdoor sanctuary.

Free Shipping (Orders over £50)

For budget-conscious garden enthusiasts, we offer free shipping via EMS on all orders over £50.

Delivery timeline:

  • Order processing: 1-2 business days
  • Transit time: 15-25 business days after dispatch

While slightly slower, this option lets you invest more in quality garden structures, arbours, or furniture sets while saving on delivery costs.

What to Expect After You Order

Our Coventry-based team springs into action the moment your order comes through:

  1. Order Confirmation: You’ll receive an email confirming your garden essentials are being prepared.
  2. Processing: Our warehouse team carefully prepares your BBQ shelters, garden tools, or furniture within 1-2 business days.
  3. Dispatch Notification: When your items are on their way, we’ll send tracking details so you can anticipate their arrival.
  4. Delivery: Your outdoor living products arrive safely packaged, ready to transform your garden space.

Pro tip: For larger items like garden buildings or furniture sets, we recommend checking the delivery vehicle access to your property in advance to ensure smooth delivery.

Our Delivery Promise

Just as our garden furniture is built to withstand the elements, our delivery service is designed for reliability:

  • Global Reach: Serving customers worldwide (with some exceptions)
  • Secure Packaging: Every chainsaw, garden bench, and ornament is packed with care
  • Transparent Tracking: Know exactly when your outdoor pieces will arrive
  • Flexible Options: Choose between speed or savings to suit your project timeline

Hassle-Free Returns

While we’re confident you’ll love your garden additions, if any item doesn’t meet your expectations, we offer a straightforward returns policy:

  • 15-day window to initiate returns from delivery date
  • Easy process via our customer service team
  • Original condition items accepted for return

For any delivery questions about your garden furniture, tools, or accessories, our UK-based customer service team is always happy to help at [email protected].

Now that you know how we deliver, why not explore our collections and start creating your perfect outdoor living space today?